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1668 S. Garfield Ave, 2nd Fl, Alhambra, CA 91801. I had an appointment scheduled January 14,2023 at The Humble location for 8am, upon arrival, I was told my glass replacement was damaged and needed to reschedule my appointment , replacement glass would be ordered. I am extremely upset and willing to take this much further. I honestly cannot believe how unprofessional and incompetent this company is. They "started" my repair on August 1st. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass, Connect with Safelite AutoGlass via Facebook at, Like, share & subscribe to Safelite AutoGlass on YouTube at, See Safelite AutoGlass's portfolio on LinkedIn at. Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Desired outcome: I replaced my windshield on my 2010 Toyota Yaris one year ago exactly. Select a Kemper Brand or Line of Coverage Prefer to send us a message? Why Bryan, assistant manager does NOT have enough knowledge for his job, brings me to safelite 26 miles away from my home and job could not be done? If you wish, you may update it before sending it . But the worst part was that the installer and the women at the front desk must of been frustrated because he began dropping f bombs in the waiting room which is so unprofessional and rude. I had one crack less than six inches. The receptionist was not professional. In addition to information on SAFELITE CORPORATE OFFICE CONTACT NUMBER, our site contains many other interesting information about corporate offices. Get Directions We have never had a system outage preventing customers from contacting us. Trust me, it is beyond their capability. Desired outcome: Request information. Contact center operations | Safelite Solutions Contact center operations Strategically located Our contact center support allows for coverage in four U.S. time zones. fix your process so that you deliver the service your website states and train your personnel. Follow the links below to find all the information you are interested in. You can call Safelite Autoglass at (866) 212-5457 toll free number, write an email, fill out a contact form on their website www.safelite.com, or write a letter to Safelite Group, Inc, 7400 Safelite Way, Columbus, OH, 43235, United States.Location: 7400 Safelite Way, Columbus, 43235, OH Services; Our approach; News & resources; Our team; Request Information; 877-723-3548. Safelite Solutions. Now CLAIMING it was broken when he came. Is this your business? This website uses cookies to improve your experience while you navigate through the website. Pay for dealership replacement. It has been leaking, and possibly by design, Safelite gives you, ( The customer ) , little to no way to contact unless scheduling a new appointment. Regional Office: LA TRI-COUNTY AC/RES: Address: 1000 CORPORATE CNTR DR. ST 500: MONTEREY PARK, CA 91754: Phone: (323) 980-4934 We promise to continue to provide the highest level of service to you at all times. Submit a complaint and get your issue resolved. Do what safelite should have done properly the first time. The data presented on this page does not represent the view of Safelite AutoGlass and its employees or that of Zippia. All rights reserved. My time is valuable and lack of professionalism needs to be corrected. We find this behavior for anyone in a customer service position completely inappropriate. 2231 Schrock Road, Columbus, OH 43229 Pep Boys . Why set a mobile appointment if have to bring to a shop. Safelite Group is Automotive business from United States that founded in 1947 (76 years old in 2023), Safelite Group business is focusing on Replacement Services. The technician assigned (Julio) came out to replace it. 2080 West Chandler Blvd, Chandler, AZ 85224. We're here to help. This will be going on Multimedia and a copy to my CEO and our Fleet Manager. 10/25/2022 my son, Sam, ordered a replacement windshield for our 2019 Ford Fusion hybrid using the Safelite app. (323) 260-4703, 2141 W. Orangewood Avenue They needed to examine it at the shop for proper fit and trim pieces, so I drove it to them on Friday afternoon for inspection. This review was chosen algorithmically as the most valued customer feedback. Safelite Auto Glass Corporation is one of the nations leading providers of auto glass repair and replacement services. Safelite Group is Automotive in United States that focus on replacement services business. I would like a apology and explanation on why I did not receive a call from the manager of that location. 1100 Corporate Center Drive, Suite 201 Monterey Park, CA 91754 Get Directions (323) 260-4703. * We use standard office opening hours in near Safelite Group's location as default value for unknown and outdated data. Very disatisfied not a customer. well wasn't very hard to find me, I was like 15 feet at most inside my house! . I was given a quote (via email) of $75. Is this your business? They said absolutely NOTHING about this or I would have kept the functional windshield with a chip in it and still would have had transportation! Box 4090, Aberdeen, SD 57401 Corporate Phone Number: 1-973-428-9700 Online Website: Microtel.com Reservations: 1-800-824-2082 En Espanl: 1-888-304-6835 Corporate . Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Phone: [protected] Emails found on company website julie.morey@safelite.com 99% sales 0 0 daniel.loyal@safelite.com 99% 0 0 This will surely increase the credibility of your complaint. Concerned customer. If you need to schedule or reschedule an appointment, you can still book service a few weeks out.
(619) 683-2933, 300 Corporate Pointe, Suite 470 Was told the manager would call the warehouse and return my call. I wholeheartedly agree! Above is snippet of Google Trends for "replacement services" term, if you have problem loading the snippet, please visit here: Google Trend. Safelite was supposed to replace the windshield. I carved time out of my workday, drove Share your photos and videos with others to prove the truth of your words. (909) 890-9693, 5095 Murphy Canyon Road, Suite 330 As for the mud and dirt I will clean the tech's mess. I requested to speak to the manager, was told he was in a meeting. Desired outcome: The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Keep an eye on your email or texts. None of the information on this page has been provided or approved by Safelite AutoGlass. Phone number: Private ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Safelite AutoGlass Customer Service. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This is said in some of the titles and you can see it on her face. It is mandatory to procure user consent prior to running these cookies on your website. Although we work a hybrid schedule, KOA is committed to taking extra measures to support you and your organization. Note: This is not to be used to contact Safelite Auto Glass Corporate Offices nor is this site affiliated with them in any way. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Safelite Group was founded in United States. I had just washed my car day yesterday 11/28 there was NO damage. Rating 0.0 0 Be The First to Write a Review Edit Recently the passenger side began to demonstrate water damage and soon thereafter the amplifier for the antenna that controls door locking and unlocking began to misfunction. Desired outcome: I was given a quote (via email) of $75. If you do not wish to enable cookies, do not click on this message. What a load of BS! I drive a 1993 Toyota truck. . Initial Safelite AutoGlass complaints should be directed to their team directly. Safelite Auto Glass Corporation is one of the nations leading providers of auto glass repair and replacement services. Monterey Park, CA 91754 Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Get Directions Get your free quote, then choose to pay on your own or work with your insurance. They cover business area such as Provider, automotive glass, a provider, vehicle glass repair, replacement, calibration, insurance, claim management service, its team, skilled warehouse worker, technician, specialist. This will surely increase the credibility of your complaint. How To Contact Microtel Corporate Office Headquarters Microtel Inn and Suites by Wyndham Wyndham Hotel Group 22 Sylvan Way Parsippany, New Jersey, NJ 07054 USA Mailing Address: P.O. My husband scheduled a mobile service to replace a Windshield and the mobile appt was scheduled for 01/03/23 between 0800 and 1700. Payment Address: UFG Insurance P.O. 1100 Corporate Center Drive, Suite 201 We are including one of the links which was found, apparently there are many. Tech did not vacuum all glass from interior, Desired outcome: https://www.safelite.com (844) 250-6606 Get Directions 7400 Safelite Way Columbus, OH 43235 People Also Viewed Fine Line Auto Body 13 Body Shops, Towing, Auto Glass Services Tint Works 2 Car Window Tinting, Car Stereo Installation, Auto Customization Columbus Car Audio & Accessories 52 Car Stereo Installation, Car Window Tinting, Tires Contact Us How can we help you? Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass. (310) 473-6508. Main Telephone (614) 210-9000 Primary Address 7400 Safelite Way Columbus , OH 43235 USA My next appointment was scheduled January 21, 2023at 7 am, received a confirmation call, asked if the glass could be inspected before appointment in am, was put on hold, then told the glass was not ordered. Schedule service at one of our stores or have us come to you. We are here for you 24 hours a day. They schedule my replacement for the following Monday at my house, because its my only transportation and I told them this on Friday during inspection. Apparently she is on drugs, extasy, to be exact. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Covered it with plastic and left me stranded, with no way to get anywhere! Claim it and get a lot of features. I had to drive 50 miles round trip for poor service. I want my moulding pieces replaced. Box 182000 Why in the hell did they not advice me of this during inspection? If you have questions or any concerns regarding the service you have received from us, please call us at 1.866.336.2077. Although we work a hybrid schedule, KOA is committed to taking extra measures to support you and your organization. Our leadership team brings not only expertise, but also commitment, dedication, and trust to our staff and to you our customers. * indicates a required field Select a Topic Select a Kemper Brand or Line of Coverage Name Phone Number Email Enter your question, request, or comment SEND Thank you for your continued support. I told him it wasn't there before and that I've been hand cleaning my windshield to avoid made an appt. These cookies will be stored in your browser only with your consent. SALVATION ARMY INTERNATIONAL HEADQUARTERS UK, STANDING JOINT FORCE HEADQUARTERS CORE ELEMENT, SPRINT HEADQUARTERS PHONE NUMBER OVERLAND PARK, DEMOCRATIC HEADQUARTERS IN SNOHOMISH COUNTY, NOTTINGHAMSHIRE CONSTABULARY HEADQUARTERS, YORK REGIONAL POLICE HEADQUARTERS RICHMOND HILL, OUTDOORSMANS HEADQUARTERS INTERNATIONAL FALLS MN, MTS HEADQUARTERS 14000 TECHNOLOGY DRIVE EDEN PRAIRIE MN USA 55344, UNITED NATIONS HEADQUARTERS NEW YORK ADDRESS. They use an arm device to move and set windshield so never have two people when I have used in the past. In the process the windshield broke and damaged my hood. My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Company Directory 1.800.328.2189. We continue to solidify resources and strengthen medical networks, providing quality and patient-centered healthcare to the community. In 2023, Safelite Group is currently focus on replacement services sector. This is the MT Kisco Safelite in NY. This review was chosen algorithmically as the most valued customer feedback. Assistant manager, Bryan, called me yesterday to confirm the appointment. When i arrived they informed me they ordered the wrong glass and i would have to reschedule- lost day of work but i figured after they inspected the window they'd get it right the next time. The latest complaint Damage to vehicle abs was resolved on Oct 26, 2022. I called to complain and the answer I got was yes, it MIGHT take longer and MIGHT need two people do to age of vehicle. Share your photos and videos with others to prove the truth of your words. Monterey Park, CA 91754 This is wanton destruction of private property and leaving an elderly couple with no transportation! Claim it and get a lot of features. 1668 S. Garfield Avenue, 2nd Floor, Alhambra, CA 91801 Phone: 626-282-0288. fix your process so that you deliver the service your website states and train your personnel. Download Export to Salesforce . Safelite technician made a mistake and company won't pay for damages. San Diego, CA 92123 Is this your business? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The safelite representative that we are referring to is Danielle Liskowitz from the Oconomowoc/waukesha WISCONSIN area safelite. Make another appointment, take day off from work and got to the Mt Kisco safelite to get the windshield replaced. Nov. 18, 2022 Invoice #[protected] Back Glass was not installed properly. Safelite AutoGlass is headquartered in Columbus, OH and has 18 office and retail locations located throughout the US.See if Safelite AutoGlass is hiring near you. Desired outcome: Corporate Office. Use this comments board to leave complaints and reviews about Safelite AutoGlass. Although we have now taken away our child's smart devices for using inappropriate sites, Our disgusts still remain. Your Former Customer, My wife and I own a 2005 Honda Accord, we had the front windshield replaced in Dunedin Florida, our last name Is sporleder , car Vin number 1HGCM56465A181858. Customer response. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. The only time the technician came to my door was to get paid and ask me to give him a 9 or 10 on the survery that I would recieve. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Phone, email or write. The company is headquartered in Columbus, Ohio and serves customers throughout the United States. Inappropriate customer service representative behavior found by our 12yo child. I explained to Bryan that about 2 years ago on the same circumstance safelite did not put the right windshield and dealership wasnt able to calibrate. Clearly the glass was of low grade quality for it to have cracked this quickly. Corporate Office and Headquarter Office address: 7400 Safelite Way Columbus, OH 43235 United States. 1668 S. Garfield Avenue, Safelite Group headquarter office and corporate office address is located in 7400 Safelite Way Search. Monterey Park, CA 91754. Terms of Use / Your privacy choices / Site Map /
My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Safelite AutoGlass has resolved 29 complaints. World-class contact center support Fully redundant, award-winning contact center support adherent to all ISO disciplines located across four U.S. time zones give policyholders access to customer service representatives (CSRs) at all times. Copyright 2023 KOA Corporation. Sam unlocked our car using iPhone app Sir's, You can find contact details for Safelite AutoGlass above. [protected]@yahoo.com. This website expressly disclaims the accuracy, adequacy, or completeness of any data and shall not be liable for any errors, omissions or other defects in, delays or interruptions in such data, or for any actions taken in reliance thereon. Sam moved our car in the morning to make it more convenient for technician. They accepted my payment and set appointment for install.